Frequently Asked Questions

Clear, compassionate answers about care at Lifestance Health—from how to get started, to the services we offer, to the team who’ll support you. If you don’t see what you need, reach out anytime: lifestancehealthy@gmail.com or contact us.

About Lifestance Health

Lifestance Health is a patient-centered network of licensed clinicians—therapists, psychologists, and psychiatrists—providing therapy, psychiatric care, and testing. We deliver high-quality, evidence-based support in person and via secure telehealth.

We tailor care to you—no one-size-fits-all plans. You’ll be matched to a clinician who fits your goals, schedule, and preferences. We combine therapy, psychiatry, and testing within one coordinated experience.

We support children, teens, adults, couples, and families. Treatment is always customized by age, goals, and clinical needs.

For many conditions, yes. Telehealth therapy and psychiatry can be just as effective as in-person care, with the benefit of convenience and continuity.

Most new patients are scheduled within days to weeks. Tell us your availability and preferences—we’ll find the earliest match.

Yes. We work with most major plans and verify benefits before your first visit. We’ll review any copay, coinsurance, or deductible so there are no surprises.

We offer self-pay rates and can discuss flexible options. Our goal is to keep care within reach.

We use HIPAA-compliant systems, access controls, and secure platforms. Only authorized staff access your information. Read our Privacy Policy for details.

Services

Adult psychiatry, child & adolescent psychiatry, individual therapy, couples & family therapy, group therapy, online therapy, psychiatric medication management, and psychological & neuropsychological testing.

You’ll share your goals, availability, and preferences. We verify insurance and match you to a clinician with the right expertise and schedule, then set your first visit.

Anxiety, depression, ADHD, trauma and PTSD, bipolar disorder, grief, relationship challenges, life transitions, stress-related issues, and more. We’ll match you to a specialist where possible.

A comprehensive evaluation informs a personalized plan. If medication is appropriate, your prescriber explains options, benefits, and risks, then follows up to monitor progress and adjust safely.

Yes—most services are available via secure video. Many patients combine telehealth with periodic in-office sessions for flexibility.

Standardized assessments clarify diagnosis, cognitive strengths and challenges, learning or attention differences, and inform treatment or accommodations for school/work.

Therapy sessions are commonly 45–55 minutes. Psychiatry visits vary by need. Many people start weekly or bi-weekly and adjust as goals are met.

Yes. If the fit isn’t right, we’ll help you change providers at no extra cost. You can also shift between therapy, psychiatry, and testing as your needs evolve.

Please let us know as soon as you can. Many locations require notice by the prior business day to avoid a late-cancel or no-show fee. We’ll share specifics when you schedule.

Our intake team will guide you. Share what you’re experiencing and your goals; we’ll recommend the best fit—therapy, psychiatry, testing, or a combination.

Our Team & Providers

Licensed therapists, psychologists, and psychiatrists experienced in child, adolescent, and adult care. Many hold advanced certifications in modalities like CBT, DBT, and EMDR.

Yes. All clinicians maintain active state licensure and complete ongoing training and supervision to uphold quality and safety standards.

We consider your goals, symptoms, age group, preferences (telehealth/in-person), availability, and insurance network to suggest the best-fit clinician.

Yes. You’re welcome to request someone by name or specialty. If they’re not available, we’ll provide close alternatives and waitlist options.

With your consent, therapists and prescribers can coordinate to align goals, medication, and skills work—so your care feels seamless.

Yes—child psychologists, play therapists, family therapists, and child/adolescent psychiatrists who specialize in developmentally appropriate care.

You should feel heard, respected, and supported. A good clinician collaborates on goals, offers practical tools, and adapts as your needs change.

Absolutely. We’ll help you switch to another clinician—no judgment and no additional cost—so you stay supported.

Yes. Many team members are trained in CBT, DBT, EMDR, trauma-informed care, family systems, and other evidence-based models.

Still have questions? We’re here to help you find the right service, verify insurance, and schedule your first visit. Reach out at lifestancehealthy@gmail.com or send us a message.